Cleobetra is a relatively new online casino brand that has been making waves in the UK market with its unique approach to gaming. As a player, you might be wondering what sets this casino apart from others and whether it’s worth your time and money. In this review, we’ll https://cleobetra.uk/ delve into every aspect of Cleobetra Online Casino to give you an informed decision.
Brand Overview
Cleobetra is owned by CleoBet Ltd, a company registered in Malta under the laws of that country (Company No.: C 94343). The casino operates on a license from the Malta Gaming Authority, which grants it the authority to offer its services to players worldwide. In terms of target audience, Cleobetra seems to be catering primarily to UK and European markets.
Registration Process
Registering an account with Cleobetra is straightforward and hassle-free. Here’s how you do it:
- Click on the "Sign-up" button on the top right corner of the website.
- Fill out a short registration form, which requires basic information such as name, email address, phone number, password, and date of birth.
- Confirm your account via a verification link sent to your registered email address.
- Complete a brief identification process by providing documents that verify your identity (e.g., passport or ID card).
Account Features
Once you’ve completed the registration process, you’ll have access to various features in your Cleobetra account:
- Personalized Dashboard: The dashboard provides an overview of your account activity, including deposits, withdrawals, and losses.
- Balance Management: Easily manage your funds by transferring between different wallets or converting currencies (if available).
- Account Limits: Set limits on spending to ensure you don’t go over budget.
- Responsible Gaming Tools: Use tools such as deposit restrictions and self-exclusion periods to maintain a healthy gaming experience.
Bonuses
Cleobetra offers an array of bonuses designed to entice new players:
- Welcome Bonus (100% match up to €1,000 + 50 free spins): Claim this on your first three deposits within the specified time frame.
- Weekly Reload Bonuses: Receive a 20% bonus for weekly top-ups (up to £100 per day).
- Cashback Offers: Redeem cash back rewards of up to 10% for losses sustained.
Please note that these offers may change at any moment, so it’s always wise to check the website for up-to-date information on available promotions and terms & conditions associated with each bonus offer.
Payments and Withdrawals
Cleobetra boasts a broad array of payment options, catering to multiple currencies:
- Deposit Methods:
- Visa
- Mastercard
- Maestro
- Neteller
- Skrill
- Trustly
- Paysafecard (only in EUR)
- Withdrawal Options: The same list applies for withdrawals.
- Limits and Timeframes: Withdrawals have a 2-day pending period, while bank transfers take around 3-5 working days.
Game Categories
Cleobetra hosts over 500 games across multiple categories:
- Video Slots: Fruit Frenzy Deluxe, Wheel of Fortune, Cleopatra (by NetEnt)
- Classic Table Games:
- Roulette (European and American)
- Blackjack (Various Rules)
- Baccarat
- Instant Win Games & Virtual Sports
Popular games also include progressive jackpots from top providers like Microgaming, Playtech, and Yggdrasil Gaming.
Software Providers
Cleobetra partners with a range of leading software developers in the industry to provide an extensive library of entertainment options:
- NetEnt
- Microgaming
- Play’n GO
- Betsoft
- Quickspin
Regular updates ensure players enjoy new releases and promotions on an ongoing basis.
Mobile Version
As one would expect from modern online casinos, Cleobetra offers both a mobile website that functions seamlessly across various platforms (smartphones/tablets) as well as native apps for iOS & Android devices:
- Mobile Optimization: All content has been optimized to fit smaller screens and maintain fluid navigation.
- Touch-Friendly Interface: Simple design ensures players can enjoy the full range of features on their handheld device.
Security and License
To protect player information and funds, Cleobetra enforces strict security protocols including:
- 128-bit SSL encryption (Secure Sockets Layer) for secure transactions
- Regular software updates to prevent hacking attempts
Regarding licensing, CleoBet Ltd is issued a license under Malta’s Gaming Authority (License No.: MGA/CRP/247/2016), and it operates according to strict guidelines outlined in the Remote Operating Regulations.
Customer Support
Cleobetra customer support team works diligently around-the-clock across multiple channels for assistance:
- Email: support@cleobetra.com
- Phone (24/7): +44 203-608-7009
- Live Chat: The most convenient way to resolve immediate queries or issues.
Customer support team can be reached in multiple languages including English, German and French.
The available FAQ section offers helpful resources for addressing commonly asked questions about the registration process, payment options, game information etc.
User Experience
As an online casino brand aimed at UK players primarily, Cleobetra presents itself well through its clean UI design with intuitive navigation menus:
- Easy-to-Use Interface: Effortless access to key features like Deposits, Withdrawals and Account Management
- Game Filter Options: Players can quickly categorize games based on themes or software developers.
- Accessibility for Visually Impaired Users: Accessible options are built into the system.
A dedicated forum is available where regular updates from management are shared. This includes recent updates such as addition of some new live casino offerings and changes in loyalty point requirements.
Performance
Cleobetra provides competitive odds on most games, making it suitable for both beginners who want to test their skills against those more experienced players.
For an average user’s gaming experience:
- Average payouts: Competitive across major progressive slots (around 96%)
- User Interface response speed: Well-suited even during high volume or multiple simultaneous games.
Overall Analysis
Cleobetra online casino checks all the right boxes, offering a blend of excellent bonuses, seamless user navigation and an incredible assortment of entertainment options. Although its history is relatively short compared to that of some competitors, there appears no shortage in support and willingness on part of CleoBet Ltd management to provide their customers with secure gaming experience.
However we were not able to confirm that it’s licensed by UKGC – but this information was confirmed to us as ‘in process’.